Product recalls
IKEA Product Recalls
Here you will find the latest information about recalls on IKEA products.
IKEA recalls ISDANS, TUPPLUR and ENJE Roller Blinds for repair
If you have an ENJE, TUPPLUR or ISDANS Roller Blind please check that the tension device provided with the blinds is attached to the looped bead chain and installed into the wall or floor.The tension device reduces the risk of entanglement or strangulation to young children by limiting access to the bead chain. If the tension device is not attached to the wall or floor, there is a risk that young children may pull the bead chain around their necks.
If the tension device is not attached, consumers should immediately stop using the blinds and visit the Returns and Exchanges Department at their local IKEA store or call toll-free (888) 966-4532 to receive a free repair kit. Repair kits will be available from the second week of November.
IKEA has not received any reports of injuries or incidents involving its roller blinds.
We apologize for any inconvenience caused. For additional information, call IKEA toll-free at: (888) 966-4532
IKEA recalls KARLSTAD sofa-bed mattresses and seat cushions
IKEA recalls KARLSTAD sofa-bed mattresses and seat cushions used as mattresses for violation of the federal mattress flammability Standard.If you have a KARLSTAD sofa-bed purchased between November 2008 and June 2009 please contact Customer Services toll-free at (888) 966-4532 anytime or visit the Exchange and Returns Department at your local IKEA store to arrange free installation of a replacement mattress and seat cushions.
Due to a production error the mattress and seat cushions intended to be used as a mattress of a small number of KARLSTAD sofa-beds do not meet the mandatory federal open flame standard for mattresses. The affected sofa-beds have date stamps 0845 through 0927 (YYWW) and were produced by IKEA supplier #20789. The date stamp and supplier number is located on a label attached to the underside of the sofa-bed frame.
No other KARLSTAD products are affected.
We apologize for any inconvenience this may cause.
IKEA recalls MELINA Roman blind due to strangulation hazard
If you have a MELINA roman blind, please bring it back to your local IKEA store for a full refund.Exposed inner cords on the back of the blind can possibly present a strangulation hazard to young children. The name MELINA appears on a white label attached to the top of the blind.
To reduce the risk of entanglement or strangulation always keep cords out of reach of young children, install safety devices provided that reduce the access to cords, and move cots and furniture that children could climb on away from blinds.
We apologize for any inconvenience this may cause. For additional information, call IKEA toll-free at: (888) 966-4532.
IKEA recalls IRIS and ALVINE Roman blinds due to strangulation hazard
If you have an IRIS or ALVINE Roman blind, please bring it back for a full refund.
Exposed inner cords on the back side of IRIS and ALVINE Roman Blinds can present a strangulation hazard to young children. The name IRIS or ALVINE appear on a white label attached to the top of the blind.
We apologize for any inconvenience this may cause. For additional information, call IKEA toll-free at: (888) 966-4532 or contact our web site at: www.IKEA-usa.com
IKEA recalls KVIBY chest of 4 drawers for repair
Glass knob replacement kit:
If you have bought a KVIBY chest of 4 drawers with date stamp 0817 or earlier, we kindly ask you to contact Customer Service on a toll-free number; (888) 966-4532, to receive a replacement kit free of charge, by mail. The kit comprises six drawer knobs and fixing screws.
The date stamp appears on a label attached to the underside of the chest of drawers.
The glass drawer knobs may break either during assembly or in use, causing laceration injury. The breakages are due to over tightening the screw fitting used to attach the drawer knob to the drawer front.
KVIBY chest of 4 drawers white, with 6 glass drawers knobs, article number: 201-080-90, Cost $299.00, with date stamp 0817 (YYWW) or earlier. All KVIBY chest of drawers produced with date stamp 0818 (YYWW) and onwards are supplied with the improved replacement fittings.
We apologize for any inconvenience. For additional information, call IKEA toll-free at: (888) 966-4532
IKEA recalls PARODI glass vase from supplier #18347
IKEA has received reports of incidents where the base of PARODI vase broke for no apparent reason while the vase was being lifted. Seven customers worldwide sustained cuts and in five cases hospital treatment was required.
Following investigation a number of PARODI vases have been found to have too high internal stresses which may increase the risk of breakage, especially if the glass is damaged in some way, for example knocked or scratched.
PARODI vase stand 70 cm (28 inches) high and weigh approximately 5 kg (11 lbs). Base diameter is 15 cm (6 inches); top diameter is 23 cm (9 inches). PARODI vase is produced in black (art. no. 20110234), white (art. no. 50112199) and clear glass (art. no. 00079545).
IKEA logo, the article number and the supplier number are printed on a white sticker on the underside of the vase and on the store receipt.
All glass is fragile and even robust, thick-walled designs should always be handled with care. When returning your vase, to avoid risk of breakage and possible injury, avoid placing your hands at or near the base and ensure that it is securely packaged.
We apologize for any inconvenience this may have caused. For more information, please contact your local store or call IKEA toll-free at (888) 966-4532.
Important message regarding LYCKSELE chair bed/sofa bed
IKEA has received several reports where customers have been injured when attempting to operate the folding mechanism by inserting their finger into the mechanism, contrary to the instructions for use provided. To prevent the possibility of any similar occurrence in the future, IKEA has developed a safety cover which fits over the folding mechanism, preventing access. The safety covers are supplied as standard with all LYCKSELE.
Articles involved are LYCKSELE frame chair bed, article number 700-326-82 and LYCKSELE frame sofa-bed, article number 900-326-81.
If you purchased a LYCKSELE chair bed or sofa bed and the folding mechanism is not fitted with safety covers, please contact or visit your local store to receive free of charge safety covers to fit over your LYCKSELE folding mechanisms.
We apologize for any inconvenience this may cause. For more information, please contact your local store or call IKEA toll-free at (888) 966-4532.
IKEA recalls ÄNGAR candles
The affected products are no longer available on the NA market. However, if some customers still have outdoor candles left in their possession, we want them to return them to IKEA, or contact their local IKEA store for more information.
ÄNGAR candle for outdoor use 6-p, article number 200-301-24.
SAMLAS candle for outdoor use 6-p, article number 900-524-43
Return candles for a full refund - $3.99.
Never place an outdoor candle on or close to material that can burn and never try to blow out an outdoor candle. At the end of the burning time the wax can ignite producing a higher flame. Flaring is a normal characteristic of outdoor candles and does not pose a risk if safety instructions are followed.
We apologize for any inconvenience this may have caused. For additional information, call IKEA toll-free at: (888) 966-4532
FÄRGGLAD children's chair
In cooperation with the US Consumer Product Safety Commission, IKEA is recalling 7,279 FÄRGGLAD children's chairs.
No accident or incident has been reported. Children's safety is a top priority and, as a precautionary measure, IKEA has decided to recall all FÄRGGLAD children's chairs. FÄRGGLAD children's chair is intended for children 3 years and older but children under 3 years may use or be exposed to the product.
IKEA requests all concerned customers to return FÄRGGLAD children's chair's to their local store where they will get a refund.
Important Safety Information
IKEA wants all customers who bought BERTBY glass-door wall cabinet from 2002 until today to contact IKEA.
Screws of the wrong size have been delivered with some of the BERTBY glass-door wall cabinets. The screws are used to attach the safety bracket to the top of the cabinet. The use of wrong screws may cause the safety bracket not to fulfil its purpose, which might result in that the cabinet is not properly secured to the wall.
All concerned customers should contact IKEA or visit their local store to receive screws of the right size and an instruction for how to replace the screws in a safe way.
Please note that many BERTBY glass-door wall cabinets have been delivered with the right type of screw. There is nothing wrong with the cabinet in itself, so there is no need to return the cabinet to IKEA.
At IKEA we are doing our utmost to secure the quality and safety of our products. To avoid future incidents we are now re-evaluating our safety and quality routines.
We apologize for any inconvenience this may have caused.
SNUTTIG recall
Small Part Ingestion Hazard - IKEA SNUTTIG toy (700-371-56).
Retail $1.95. Seams may rip open exposing children to the plastic beads in the toy's arms and legs. If ingested, these beads may be inhaled into the child's lung and affect the lung function.
Please take the toy away from your child immediately and return it to your nearest IKEA Store!
Customer should return the SNUTTIG toy to your local IKEA store. IKEA will reimburse you with a $5.00 IKEA Gift Card.
For additional information, call IKEA toll-free at: (888) 966-4532
IKEA Joins CPSC in Creative Program to Publicize Product Recalls
The U.S. Consumer Product Safety Commission (CPSC), launched a new Web site devoted exclusively to product recalls. The WebSite, is an unprecedented collaborative effort of the CPSC and four other Federal regulatory agencies - The National Highway Traffic Safety Administration, the Food and Drug Administration, the Environmental Protection Agency and the U.S. Coast Guard.
The new Web site links visitors to the home pages of government regulatory agencies responsible for product recalls. In addition to finding details about recalled products, visitors will gain additional safety information and may sign up for e-mail alerts on recalled products, as they become available.
IKEA customers safety is so very important to us at IKEA, we support and encourage our customers to visit the Website to receive all vital product information.
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