General Warranty Conditions

The IKEA Everyday Quality Limited Warranties last for the number of years stated in the specific text for each product, starting from the date of purchase.

What will IKEA do to correct the problem?
IKEA will examine the product and decide, at its sole discretion, if it's covered under the limited warranty. IKEA through its own service operations or authorized service partner, will then, at its choice, either repair the defective product or replace it with the same or comparable product. In these cases, IKEA will pay the costs of the repairs, spare parts, labor and travel for repair staff the will incur, provided that the product is accessible for repair without IKEA incurring additional expenditure to gain access. This does not apply in any cases where repair work has not been authorized by IKEA (or its authorized service partner). Replaced parts become the property of IKEA. If the item is no longer sold by IKEA, IKEA will provide an appropriate replacement. IKEA will decide, in its sole discretion, what constitutes an appropriate replacement.

Conditions for the Limited Warranties
The limited warranties are valid from the original date of purchase of the product. In order to rely on this limited warranty, the original receipt is required as proof of purchase from the original purchaser.
The limited warranties do not apply to products that have been stored or assembled incorrectly, used inappropriately, abused, misused, altered or cleaned with wrong cleaning methods or wrong cleaning products. The limited warranties do not apply to normal wear and tear, cuts or scratches, or damage caused by impact or accidents, or in the case of PAX/KOMPLEMENT and IKEA Kitchens, where the product has been moved. The limited warranties do not apply if products have been placed outdoors or in a humid environment. The limited warranty applies to the original purchaser and where the product is used for residential use only (unless otherwise stated). Coverage terminates if the original purchaser sells or otherwise transfers the IKEA product. Whirpool, the original manufacturer of the "For IKEA from Whirpool" appliances will provide the service through it's own service operations or authorized service partner network.

Care Instructions:
To be able to claim the limited warranty you need to follow the specific care instructions for every product. You will find all care instructions with or on the product.

General legal rights:
Some States and Provinces do not allow the limitation or exclusion of incidental or consequential damage, so this limitation or exclusion may not apply to you. This limited warranty gives you specific legal rights and you may also have other rights that vary from country to country, province to province or state to state.

Save your sales receipt as proof of purchase! Proof of purchase is required by the original purchaser for the limited warranties to be valid.

Bedrooms


SULTAN
5 year or 25 year warranty

What is covered?
This 25 year limited warranty covers the SULTAN mattresses and bed bases against defects in material and workmanship in the following components: •Wooden frame and springs in the wooden base spring mattresses •Springs in reversible spring mattresses •Foam core in foam mattresses •Latex core in latex mattresses •Wooden frame and slats in slatted bed bases except for SULTAN LADE. The electric motor in the electrically operated beds carry a 5 year warranty. This limited warranty applies to domestic use only.

What is not covered?
This warranty does not apply to any SULTAN mattress pads including: SULTAN SANDANE, SULTAN TOLG, SULTAN TRANDAL, SULTAN TARSTA, SULTAN TJOME, SULTAN TVEIT AND SULTAN TAFJORD. Also not included is the SULTAN LADE slatted bed base or Children's mattress including: SULTAN DROMMA, SULTAN SNARKA, SULTAN BLUNDA, SULTAN SUSSA, SULTAN SOVA and SULTAN SLUMRA. Click General Conditions below for more information.

How long does the coverage last?
This limited warranty is valid for the purchase of the SULTAN mattresses or SULTAN bed bases for 25 years from the date of purchase by the original purchaser. The electric motor is valid for 5 years from the date of purchase by the original purchaser.

View our Love It or Exchange It Policy

PAX/KOMPLEMENT
10 year warranty

What is covered?
This limited warranty is valid from the date of purchase and covers defects in material and workmanship in the following parts of the PAX/KOMPLEMENT wardrobes and interior organizers: •Frames •Doors •Hinges •Sliding door mechanism •Drawer gliders •Shelves and clothes rails.
This limited warranty applies to domestic use only.

What is not covered?
KOMPLEMENT wire baskets, plastic or textile box pants hanger, show organizer and pull-out shelf in transparent plastic. Click General Warranty Conditions below for more information.

How long does the coverage last?
This limited warranty is valid for 10 years from the date of purchase by the original purchaser.

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Kitchens


Appliances
5 year warranty- FREE!

What is covered?
This limited warranty covers defects in material and workmanship that exsisted when the major appliance was purchased. This warranty applies to all IKEA appliances except the LAGAN series (which has a 1 year limited warranty). The major appliance must be operated and maintained according to the instructions attached to or furnished with the product. This limited warranty applies to domestic use only. The exceptions are specified under the "What is not covered".

What is not covered?
•Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house plumbing or wiring.
•Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.
•Replacement parts or repair labor if this major appliance is used for anything other than normal , single family household use or when it is used in a manner that is contrary to published user or operator instructions and/or installation instructions.
•Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved for use.
•Cosmetic damage including scratches, dents, chips or other damages to the finish of your major appliance unless such damage results from defects from materials and workmanship and is reported within 30 days from the date of purchase.
•Any food loss due to refrigerator or freezer product failures.
•Pick up and delivery. This major appliance is intended to be repaired in your home.
•Repairs or parts or systems resulting from unauthorized modifications made to the appliance.
•Expense for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized servicer is not available.
•The removal and reinstallation of your major appliance if it is installed in an inaccessible location or if it is not installed in accordanace with published installation instructions.
•Replacement parts or repair on major appliances with the original model/serial numbers that have been removed, altered or cannot be easily determined. The warranty is void if the factory applied serial number has been altered or removed from your major appliance.
•The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
•The IKEA 5-year warranty does not apply to appliances sold in AS-IS. If the appliance is found to be in non working condition, the appliance may be returned to the store within ten (10) days of purchase. Appliances sold in AS-IS are recertified by a certified Whirlpool appliance technician and sold with original paperwork, installation instructions and owners manuals.

How long does the coverage last?
The limited warranty is valid for 5 years from the purchase date by the original purchaser.

**This warranty is valid only in the United States and Canada and applies only when the major appliance is being used in the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of purchase is required to obtain service under this warranty. If service work is carried out under this warranty, this will not extend the warranty period for the appliance, or for the new parts.

Faucets
10 year warranty

What is covered?
This limited warranty covers all faucets at IKEA against defect in material and workmanship. This limited warranty applies to domestic use only.

What is not covered?
The LAGAN faucet is not covered under this limited warranty. Click General Warranty Conditions below for more information.

How long does the coverage last?
This limited warranty is valid for 10 years from the date of purchase by the original purchaser.

VARDE Free standing Kitchen series
25 year warranty

What is covered?
This limited warranty covers defects in material and workmanshipon all the parts in the VARDE free standing kithcen series.

What is not covered?
VARDE baskets, knobs, handles, appliances, faucets, shelves and solid wood wall shelves and the LAGAN kitchen system.

How long does the coverage last?
The limited warranty is valid for 25 years from the purchase date by the original purchaser.

AKURUM/RATIONELL Kitchen Series
25 year warranty

What is covered?
This limited warranty is valid from the date of purchase and covers defects in material and workmanship in the following parts of the AKURUM kitchen system: •Cabinet Frames •INTEGRAL hinges •Plinths •Legs •RATIONELL interior fittings including: •Fully extending drawers •Drawer fronts •Drawer dampers •Tempered glass and melamine shelves •Wire baskets •Bottom trays for cabinets •Drawers under oven •Floor-level drawers •Dish drainers for wall cabinets •Cover Panels •Deco strips/moldings •Countertops that are at least 3.8cm thick •Sinks
PERFEKT kitchen pieces including: •End units •Wine shelf •Plate shelf •Shelf w/2 drawers. This limited warranty applies to domestic use only.

What is not covered?
Knobs, Handles, countertops that are less than 3.8cm thick, appliances and faucets. Custom countertops are covered under a separate warranty (see store for details). Click General Warranty Conditions below for more information.

How long does the coverage last?
This limited warranty is valid for 25 years from the date of purchase by the original purchaser.

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Cookware


FAVORIT
25 year & 10 year warranty

What is covered?
The 25 year limited warranty covers function, materials and workmanship in all cookware including pots, saucepans, sauteuse, casserole and grill pans without non-stick coating in the FAVORIT series. This limited warranty covers: stability of the base, washing in domestic dishwasher (with the exception cast iron pans, which should be hand-washed.

The 10 year warranty covers function, materials and workmanship in all cookware including frying pans and saute’ pans with non-stick coating in the FAVORIT series. This limited warranty covers: •Stability of the base and non-stick properties. Non-stick pans should be hand-washed.

What is not covered?
This limited warranty does not cover changes in the appearance of the cookware unless they have a significant effect on function. Click General Warranty Conditions below for more details.

How long does the coverage last?
This limited warranty is valid for the corresponding number of years listed depending in the type of pot/pan from the purchase date by the original purchaser.

IKEA 365+
5 year & 15 year warranty

What is covered?
The 15 year limited warranty covers function, materials and workmanship on all pots and pans without non-stick coating, in the IKEA 365+ series. The limited warranty covers: •Stability of the base •Washing in a domestic dishwasher (cast iron and non-stick pans should be hand washed).

The 5 year limited warranty covers function, materials and workmanship on all pots and pans with non-stick coating in the IKEA 365+ series. The limited warranty covers: •Stability of the base, (cast iron and non-stick pans should be hand washed) and non-stick properties.

What is not covered?
This limited warranty does not cover changes in the appearance of the cookware unless they have a significant effect on function. Click General Warranty Conditions below for more details.

How long does the coverage last?
This limited warranty is valid for the corresponding number of years listed depending in the type of pot/pan from the purchase date by the original purchaser.

SLITBAR
25 year warranty

What is covered?
This limited warranty covers function, materials and workmanship in all knives in this series. This means that in normal domestic use and provided our care instructions are followed, the knives will still work as well as they did the day they were new for the 25 years. In this instance, normal use is defined as using (as in cutting food) and cleaning the knife by hand once a day and sharpening regularly. The warranty covers: •Sharpeness of knife, the knife should be sharp when you buy it and you should be able to keep it sharp so that it can function properly, every day. The knife blade is made of steel that is hardened so that it is possible to sharpen the knife to it's original sharpness anytime during the limited warranty period •Durable handle. The handle should not crack, break, or come loose from the blade so that the knife is not possible to use
•That there will be any corrosion on the knife blade.

What is not covered?
•SLITBAR carving fork (part of the set with the carving knife)
•SLITBAR knife block dark brown/stainless steel

How long does the coverage last?
This limited warranty is valid for 25 years from the date of purchase by the original purchaser.

GYNNSAM, IKEA 365+, GNISTRA
10 year warranty

What is covered?
This limited warranty covers function, materials and workmanship in all knives in the above listed series. This means that, in normal domestic use and provided that our care instructions are followed, the knives will still work as well as they did when they were new, for the number of years shown on each of the respective logo above. In this instance, normal use is defined as using (for cutting food) and cleaning the knife by hand once a day and regular sharpening. The limited warranty covers: •Sharpness of the knife. The knife shall be sharp when you buy it and you will be able to keep it sharp so it can function properly, every day. The knife blade is made of a steel that is hardened so that it is possible to sharpen the knife to original sharpness anytime during the limited warranty period •Durable handle. The handle of the knife should not crack, break or come loose from the blade so that the knife is not possible to use •That there will not be any corrosion on the knife blade.

What is not covered?
Click General Warranty Conditions below for more information.

How long does the coverage last?
This limited warranty is valid for 15 years from the purchase date by the original purchaser. Click General Warranty Conditions below for more information.

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Living Rooms


ARILD
10 year limited warranty

What is covered?
This limited warranty covers defects in material and workmanship in the following components: •Frame •Base linen/supporting fabrics •Legs •Fittings •Armrests •Filling. This warranty applies to domestic use only.

What is not covered?
Click General Warranty Conditions below for details.

How long does the coverage last?
The limited warranty is valid for 10 years from the purchase date by the original purchaser.

EKTORP
10 year warranty

What is covered?
This limited warranty covers EKTORP sofas •Armchairs •Chaise lounges •Footstools against defect in material and workmanship in the following components: •Frame •Base linen/supporting fabrics •Legs •Fittings •Armrests •Filling •Bed mechanism •PIXBO HAVET mattress. This limited warranty applies to domestic use only.

What is not covered?
This limited warranty does not appy to EKTORP comfort cushions that are sold seperately or to EKTORP TULLSTA, EKTORP JENNYLUND, EKTORP MUREN or EKTORP BROMMA.

How long does the coverage last?
This limited warranty is valid for 10 years from the date of purchase by the original purchaser. See General Warranty Conditions for more information.

KARLSTAD
10 year warranty

What is covered?
This limited warranty covers defects in material and workmanship in the following components: •Frame •Base linen/supporting fabrics •Legs •Fittings •Armrests •Filling •Bed mechanism •PIXBO HAVET mattress. This warranty applies to domestic use only.

What is not covered?
This limited warranty does not apply to the KARLSTAD comfort cushions that are sold separately. Click General Warranty Conditions below for more details.

How long does the coverage last?
The limited warranty is valid for 10 years from the purchase date by the original purchaser.

POANG
10 year warranty

What is covered?
This limited warranty covers the POANG armchair and footstool frames against defects in material and workmanship in the following components: •Layer-glued frame •Fittings •Supporting fabric. This limited warranty applies to domestic use only.

What is not covered?
This limited warranty does not cover the POANG cushions, covers, children's chair or nesting tables. Click General Warranty Conditions below for more information.

How long does the coverage last?
This limited warranty is valid for 10 years from the date of purchase by the original purchaser.

VRETA
10 year warranty

What is covered?
This limited warranty covers defects in material and workmanship in the following components: •Frame •Base linen/supporting fabrics •Legs •Fittings •Armrests •Filling •Bed mechanism •PIXBO HAVET mattress. This warranty applies to domestic use only.

What is not covered?
Click General Warranty Conditions below for details.

How long does the coverage last?
The limited warranty is valid for 10 years from the purchase date by the original purchaser.

IKEA STOCKHOLM
25 year warranty

What is covered?
This limited warranty covers against defects in material and workmanship in the following components of IKEA STOCKHOLM leather sofa, fabric sofa and armchair frames and cushions: •Frame •Fittings •Legs •Leather •Armrests •Bottom linen/supporting fabric •Filling. This limited warranty applies to domestic use only.

What is not covered?
The IKEA STOCKHOLM footstool and other non-upholstery products from the IKEA STOCKHOLM collection are not covered in this limited warranty. Click General Warranty Conditions below for more information.

How long does the coverage last?
This limited warranty is valid for 25 years from the date of purchase by the original purchaser.

BESTÅ
10 year warranty

What is covered?
This limited warranty covers defects in material and workmanship in the BESTÅ system (all products), FRAMSTÅ system (all products) and the following products in INREDA series: drawer, drawer without front, fully extendable drawer, pull-out frame, shelf insert, extra shelf 10¼ x 6¼", extra shelf 22 x 6¼" and extra shelf 22 x 14⅛".

What is not covered?
All INREDA products not mentioned under the headline "What is covered”.

How long does the coverage last?
This limited warranty is valid for 10 years from the purchase date by the original purchaser. Click General Warranty Conditions below for more information.



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Workspaces


EFFEKTIV
10 year warranty

What is covered?
This limited warranty covers EFFEKTIV series against defect in material and workmanship in all the parts in the EFFEKTIV storage series, from the date of purchase from IKEA.

What is not covered?
Click General Warranty Conditions below to see what is not covered.

How long does the coverage last?
This limited warranty is valid for 10 years from the date of purchase by the original purchaser.

GALANT
10 year warranty

What is covered?
This limited warranty covers GALANT series against defect in material and workmanship.

What is not covered?
Click General Warranty Conditions below for information.

How long does the coverage last?
This limited warranty is valid for 10 years from the date of purchase by the original purchaser.

TUNDRA Flooring
15 year warranty

What is covered?
This limited warranty states that with normal use the flooring will not wear through, not fade from sunlight and not stain permanently. TUNDRA flooring complies with User Class 31 on EN 13329 which menas it is suitable for use in all rooms in the home, except for rooms such as bathrooms, damp cellars, basements and rooms with a floor drain. It is also suitable for light commercial use, such as flooring with light wear in small offices and meeting places-not in shops.

What is not covered?
Click General Warranty Conditions below for more details.

How long does the coverage last?
This limited warranty is valid for 15 years from the date of purchase by the original purchaser.

JERRIK, KLÄPPE, MARKUS, VERKSAM
10 year warranty

What is covered?
This limited warranty covers defects in material and workmanship on the following components: •The structural frame •Moving parts. Click General Warranty Conditions below for more information.

What is not covered?
Click General Warranty Conditions below for more information.

How long does the coverage last?
This limited warranty is valid for 3 years from the purchase date by the original purchaser. Click General Warranty Conditions below for more information.

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Bathrooms


GODMORGON
10 year warranty

What is covered?
This limited warranty covers defects in material and workmanship in the following furniture, sinks, faucets and watertrap: •GODMORGON Furniture •GRUNDTAL and MOLGER legs •ODENSVIK sinks and included watertrap •BRÅVIKEN, NORRVIKEN and BREDVIKEN crushed marble sinks and included watertrap •LEDSKÄR, LÅNGSKÄR, KATTSKÄR GRUNDTAL and DALSKÄR sinks faucets.

What is not covered?
Aerator – expandable item in the sink faucets.

How long does the coverage last?
This limited warranty is valid for 10 years from the purchase date by the original purchaser. Click General Warranty Conditions below for more information.

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Lighting


SPARSAM
3 year warranty

What is covered?
This limited warranty covers function, materials and workmanship in all low-energy bulbs and tubes in the SPARSAM series.

What is not covered?
This limited warranty does not apply if the product has been placed in a temperature under 14 degrees Fahrenheit or over 100 degrees Fahrenheit. If used in a humid environment such as a bathroom SPARSAM may only be used with lighting approved for wet locations.

How long does the coverage last?
This limited warranty is valid for 3 years from the purchase date by the original purchaser. Click General Warranty Conditions below for more information.

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